Contact Us: Please DM on @tiedtoourroots on Instagram. There is always one of us on there each day and will guarantee the quickest response.
Shipping: All orders placed by 5:00 PM will be shipped out within two business days M-F.
Local Pickup: All Beaver, UT orders will be available for pickup the next day. We will message you with pickup location. For Tremonton, UT and Lyman, WY although there is free local pickup please realize it is possible for your order to be delayed. If you are considering this for either Tremonton or Lyman please message us first.
Sales: At this time all sales are final.
Damaged Goods: All of our orders are wrapped and packaged by us personally. We do our best to ensure the product will arrive safely. We understand during the shipping and handling there is chance for damage. If upon arrival you find your product is damaged, please take pictures of the damaged item the same day it arrives and DM on our instagram @tiedtoourroots. Damaged product will be replaced.